Extra Space Storage reviews in Atlanta, GA

Nathaniel Okyere Bour

Reported monthly rent increasing from $140 to more than $270 in under eight months, major elevator failures during move out, paid mover delays and a subsequent payment notice.

Natasha Kidd

Alleged that a reservation was converted into a move in without the customer's knowledge and disputed the resulting charges. The accusation is unverified.

Adrian

Reported being unable to access the unit for three days.

Sideeq Visuals

Reported inconsistent management and poor communication at this location.

2Mara Carpenter

Reported that an introductory rate increased within four months and monthly rent exceeded $300.

henry Mesa

Reported traveling after confirming a winning auction bid only to learn that the auction had been canceled; described lost time and transportation expense.

Scott Bean

Reported a third floor unit break in and another subsequent rent increase.

Kimberly Wahler

Reported theft of a bicycle and other belongings from a locked unit while paying more than $400 monthly.

Shamoi Elmes

Reported mold and mildew damage to belongings in a marketed climate controlled unit; praised an employee's empathy while disputing the storage and insurance outcome.

Shamell Hill

Reported an unwelcoming interaction when asking to see unit sizes and asking about restroom access.

Jayke Milton

Reported unhelpful interactions at this facility that led the reviewer to close a business storage unit.

Tanya Lemon

Reported frequently changing prices.

Only the beginning of the source review was supplied.