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Extra Space Storage reviews in Atlanta, GA

4676 S Atlanta Rd SE, Atlanta, GA 30339

Browse 15 selected negative review summaries submitted for this address. Each summary represents a reviewer's account, not a finding that the alleged events occurred.

15Selected reports
4Topics covered
GoogleReview material supplied by editor
ServiceGoogle review material supplied by editor

Peaches Cream

Reported waiting outside for about 30 minutes because the office opened later than expected.

About 1 year before collectionGoogle review, star rating not independently verified
MaintenanceGoogle review material supplied by editor

Christie Leverette

Reported an in unit light switching off after 10 seconds and several months of delay addressing the issue; also praised cleanliness and office staff.

About 2 years before collectionGoogle review, star rating not independently verified
ServiceGoogle review material supplied by editor

Andre H.

Reported discourteous service during December 2024 visits and unreturned calls.

About 2 years before collectionGoogle review, star rating not independently verified
BillingGoogle review material supplied by editor

Shalonda White

Reported an autopay failure after replacing a payment card, late and lien fees, and difficulty accessing classroom supplies.

About 2 years before collectionGoogle review, star rating not independently verified
ServiceGoogle review material supplied by editor

Tiarra Francis

Reported an unhelpful and rude interaction when asking about charges; noted that other staff interactions had been positive.

Edited about 2 years before collectionGoogle review, star rating not independently verified
BillingGoogle review material supplied by editor

Brandy Maddox

Reported an online reservation price not being honored after switching units, and rust or possible mold inside the unit.

About 6 years before collectionGoogle review, star rating not independently verified

Historical CubeSmart operator identified in the company response.

PricingGoogle review material supplied by editor

Matt Sicignano

Reported an approximately 30 percent rent increase soon after move in and concerns about extra fees and insurance presentation.

Edited about 3 years before collectionGoogle review, star rating not independently verified
BillingGoogle review material supplied by editor

Celebrity XO

Reported not receiving confirmation of an October 2023 move out and concern about a subsequent charge.

About 2 years before collectionGoogle review, star rating not independently verified
PricingGoogle review material supplied by editor

Bronson Katz

Reported rent more than doubling after three months without receiving notice.

About 1 year before collectionGoogle review, star rating not independently verified
BillingGoogle review material supplied by editor

Collin Russell

Reported rent increases following ownership changes and charges continuing after moving out; reviewer mentioned former CubeSmart and Everyday Storage operators.

About 5 years before collectionGoogle review, star rating not independently verified

Reviewer described ownership transitions; exact dates of each operator not independently established.

ServiceGoogle review material supplied by editor

Grace McClain

Reported an unhonored reservation deal and disputes over charges and manager conduct.

About 7 years before collectionGoogle review, star rating not independently verified

Historical CubeSmart operator identified in the company response.

BillingGoogle review material supplied by editor

Dan OToole

Reported difficulty with a payment card, additional fees, and management follow up.

About 4 years before collectionGoogle review, star rating not independently verified
MaintenanceGoogle review material supplied by editor

Thomas Cubr

Reported water damage to belongings after a roof leak in a second floor unit and dissatisfaction with compensation and management responses.

About 6 years before collectionGoogle review, star rating not independently verified

Historical CubeSmart operator identified in the company response.

ServiceGoogle review material supplied by editor

GaPeach

Reported deciding not to rent because of the front desk interaction.

About 2 years before collectionGoogle review, star rating not independently verified
PricingGoogle review material supplied by editor

Choose YouTopia

Reported frequent elevator outages and a rate increase after three months during the early COVID pandemic.

About 6 years before collectionGoogle review, star rating not independently verified
About this page: The facility address came from the review material supplied by the editor. Individual Google review ratings, exact posting dates and reported events were not independently checked. Older reviews may describe former operators or conditions that have changed.